End User Training

Adoption, Usage and Change Management are key areas we address and include in our training sessions.

Newtech Solutions recognises the value of training and its impact on the success of Cisco or BroadSoft IP Telephony System implementation. Training plays a primary role in each phase of implementation.

The End User training session ensures that every end user attending training is provided with the necessary skills and knowledge to successfully integrate, and operate all features of the new IP Telephony System into their daily work tasks.

IP Telephony training can be conducted for Cisco, Polycom or Telstra IP phones or in conjunction with Unified Communications training and/or Video Conferencing training.

 

Newtech Solutions delivers the following services

IP Telephony
IP Telephony End UserTraining
IP Telephony Power User Training
IP Telephony One-on-One Training
IP Telephony Demonstration Training
IP Telephony Roaming Training
IP Telephony Console Training
IP Telephony Call Centre Training
Unified Communications
Unified Communications Demonstration Training
Unified Communications End user Training
Unified Communications One-on-One Training
Unified Communications Power User Training


Video Conferencing
Video Conferencing Demonstration Training
Video Conferencing End User Training
Video Conferencing One-on-One Training
Video Conferencing Power User Training



Consulting & Documentation
Business Requirements Analysis
Training Needs Analysis
Training Project Management
Course Outlines
Get Started Documents
Quick Reference Guides
Training Videos
User Manuals