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Newtech Solutions recognises the value of training and its impact on the success of Cisco or BroadSoft IP Telephony System implementation. Training plays a primary role in each phase of implementation.
Adoption, Usage and Change Management are key areas we address and include in our training sessions.
One-on-one training is best suited to busy Executives and Executive Assistants and focuses on the main features of the new system are most important to that particular user. These features may be specifically customised features.
IP Telephony training can be conducted purely for Cisco, Polycom or Telstra IP phones or in conjunction with Unified Communications training and/or Video Conferencing training.
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