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Unified Communications is the integration of communication tools such as IP Telephony, Video conferencing, and Web conferencing, ultimately offering the end user the flexibility and freedom to communicate when, how and from wherever they want. Users can connect, communicate, and collaborate directly from your desktop with rich multimedia Unified Communications services.
Unified Communication applications such as Microsoft Office Communicator, Cisco Unified Personal Communicator and Sametime helps you communicate and work more effectively with other company colleagues. You can easily find team members or colleagues details and choose how you want to communicate with them. You can let your colleagues know your Presence status, when you will be available, leave notes.
Adoption, Usage and Change Management are key areas we address and include in our training sessions.
The Power User training session is an interactive session that covers various tips and techniques on your IP Telephony System. The intention is to take students beyond the basic features of the system (as covered in the End User Training) and introduce them to the advanced capabilities of their new system to enable them to feel confident to support and educate other staff members.
Unified Communications training can be conducted in conjunction with IP Telephony and/or Video Conferencing training.
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