Ensuring we’re at the forefront of the communications industry is something we’re passionate about at Newtech Solutions. We are constantly immersing ourselves in industry events and publications so we can pass on our extensive knowledge to our clients.
Most recently we were excited to attend the 2016 Broadsoft Connect and Technical Connect Conference in Melbourne.
Throughout the event BroadSoft’s product, marketing, and engineering subject matter experts provided market and technology insights, training, tips, and demonstrations for the deployment of Unified Communications solutions.
Three key points BroadSoft shared were; Project Tempo – a new initiative based on BroadSoft’s UC-One®, the acquisition of mPortal, which enables BroadSoft’s global telecommunications service provider customers to deliver customizable unified communications (UC) experiences, and the acquisition of cloud contact centre innovator Transera, whose omni-channel and analytics-driven cloud contact centre software enables businesses to optimize operational efficiency, strengthen financial performance and improve the business outcomes of customer interactions.
We were delighted to learn of these new products and to continue to bring our clients up-to- date, high quality training and information.