IP Telephony User Training

Customer Training

Newtech Solutions offers a variety of different training sessions to provide users with all the skills required to operate their telephony system.  Training is available for phones, Reception applications, Call Centre, Toolbars and Mobile apps and are totally tailored to each customers’ requirements.

We manage each project from concept to completion by customising each project to compliment every clients’ specific requirements.

  • Assessment of Training Needs
  • Development of Training Materials
  • Scheduling of Training
  • Delivery of Training
  • End of training Follow-up

The following training sessions are available:

  • Face-to-face in a classroom situation
  • Small group training
  • Demonstration sessions
  • Roaming (floor walking) sessions
  • Webinar sessions
  • Session duration ranges from 1-3 hours

Internal Team Training

Newtech Solutions currently conducts BroadSoft training sessions for your Internal teams. Training for Sales and Channel Partners, Provisioning, Detailing and Support teams can be conducted either face-to-face or via an interactive Webinar.

For further information call us now on 1300 599 970, or click here to submit an enquiry.